TERMS AND CONDITIONS FOR ART & COLORS
1. General
These terms and conditions apply to all agreements between Kunst og Farver (hereinafter "we", "us" or "our") and the customer (hereinafter "you" or "customer") regarding arrangements, events and catering. By reserving, confirming or paying for a service, you accept these terms and conditions.
2. Reservation and Payment
To reserve an event, a deposit of DKK 5,500 is required upon confirmation of booking. The deposit is non-refundable and secures your reservation. The remaining payment must be paid no later than 14 days before the event.
We accept payment via bank transfer and credit card. Any fees for specific payment methods will be disclosed at checkout.
3. Cancellation
Cancellation no later than 30 days before the event: Full refund minus deposit.
Cancellation later than 30 days before the event: 50% refund minus deposit.
Cancellation less than 7 days before the event: No refund. Rebooking may be possible depending on availability.
4. Changing the number of guests
You can change the number of guests up to 7 days before the event. Increases in guest numbers will be approved and billed separately. Changes closer to the event (less than 72 hours before) may incur additional fees.
5. Force Majeure
We cannot be held responsible for events beyond our control, such as natural disasters, pandemics or legislative changes, that may prevent us from carrying out the event. In such cases, we will offer rebooking or a refund.
6. Music and Entertainment
Music and entertainment can be arranged as part of your event. Any additional costs for music or specific requests will be disclosed in advance. The customer can choose music from our repertoire.
7. Smoking
Smoking is only allowed in outdoor areas. Smoking is not allowed indoors.
8. Responsibility
We do not accept liability for personal injury, theft or damage to property unless it is attributable to our direct negligence. You as a customer are responsible for ensuring that all guests follow applicable rules on site, including for safety and alcohol consumption.
9. Privacy and Data Protection
We process your information in accordance with applicable data protection legislation. Your information will only be used to perform the agreement and will not be shared with third parties without your consent.
10. Changes to Terms and Conditions
We reserve the right to change these terms and conditions. The updated terms and conditions will be effective from the time they are published on our website.
11. Complaints
If you have a complaint, you can contact us via email at adm@kunstogfarver.dk. We strive to handle complaints quickly and efficiently.